Terms & Conditions
Last updated: January 2026
These Terms & Conditions govern your use of the Maple & Medina website and any inquiries, communications, or services provided by Maple & Medina (“we”, “us”, “our”). By accessing this website or contacting us, you agree to these terms.
1) Nature of Services
Maple & Medina curates and facilitates customized travel concepts and private journeys in Morocco. All itineraries, schedules, accommodations, and experiences are developed collaboratively and may be adjusted based on availability, weather, local conditions, or client preferences.
Sample itineraries shown on this website are provided for inspiration only and do not represent fixed packages.
2) No Guaranteed Outcomes
While we make every effort to deliver high-quality, thoughtfully planned journeys, travel inherently involves variables beyond our control. We do not guarantee specific outcomes, experiences, or conditions.
3) Third-Party Providers
Services such as accommodations, transportation, guides, activities, and meals are provided by independent third-party suppliers. Maple & Medina is not responsible for the acts, omissions, errors, delays, or failures of these third parties.
4) Pricing & Payments
Pricing is provided after an initial consultation and concept development. Prices may vary depending on season, availability, group size, and specific preferences.
- All prices are subject to change until confirmed in writing
- Deposits and payment schedules will be communicated clearly before booking
- Currency, taxes, and local fees may apply
5) Cancellations & Changes
Cancellation and modification policies depend on the third-party providers involved. These terms will be outlined before any payment is requested.
Maple & Medina is not responsible for costs incurred due to client-initiated changes, missed connections, or early departures.
6) Travel Requirements
Clients are responsible for ensuring they meet all travel requirements, including but not limited to:
- Valid passport and travel documents
- Health requirements or vaccinations
- Insurance coverage (medical, cancellation, interruption)
7) Travel Insurance
We strongly recommend purchasing comprehensive travel insurance. Maple & Medina is not responsible for losses related to illness, injury, delays, cancellations, or unforeseen events.
8) Assumption of Risk
Travel may involve inherent risks including, but not limited to, physical activity, transportation, weather conditions, and cultural or environmental factors. By participating in travel arrangements, you acknowledge and accept these risks.
9) Limitation of Liability
To the fullest extent permitted by law, Maple & Medina shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or participation in travel arrangements.
10) Website Use
All content on this website, including text, images, and design elements, is the property of Maple & Medina unless otherwise stated. Content may not be copied, reproduced, or distributed without prior written permission.
11) Changes to Services or Terms
We reserve the right to modify services, content, or these Terms & Conditions at any time. Updates will be posted on this page with a revised date.
12) Governing Law
These Terms & Conditions are governed by the laws of Canada, without regard to conflict of law principles.
13) Contact Information
For questions regarding these Terms & Conditions, please contact us:
- Email: info@mapleandmedina.ca (replace if needed)
- Or via our Contact page