Legal

Privacy Policy

Last updated: January 2026

Maple & Medina (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us about private travel planning in Morocco.

This policy is provided for general informational purposes and does not constitute legal advice. If you require legal guidance, please consult a qualified professional.

1) Information We Collect

We may collect information you provide directly to us, such as:

  • Name and contact details (email address, phone number)
  • Travel preferences and trip details you submit (dates, interests, budget range, group size)
  • Messages you send through our contact form, email, or other communication channels

We may also collect limited technical information automatically, such as:

  • Device and browser type
  • Approximate location (city/region) derived from IP address
  • Pages viewed and general website interaction data

2) How We Use Your Information

We use your information to:

  • Respond to inquiries and communicate with you about your travel request
  • Create and refine trip concepts, recommendations, and planning support
  • Improve our website experience and understand general visitor behavior
  • Maintain internal records for client service and follow-up

3) Cookies & Analytics

Our website may use cookies or similar technologies to support site functionality and analytics. Cookies are small text files stored on your device that help websites work efficiently and provide reporting.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Note that some features may not function properly if cookies are disabled.

4) Sharing of Information

We do not sell your personal information. We may share limited information only when necessary to:

  • Coordinate travel planning support with trusted partners on the ground in Morocco (only as needed)
  • Work with service providers that help us operate our website and communications (e.g., email or analytics tools)
  • Comply with legal obligations or requests from authorities when required by law

5) Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries and maintaining business records, unless a longer retention period is required by law.

6) Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.

7) International Considerations

As a Canada-based business offering travel planning in Morocco, your information may be processed or accessed in Canada and, where necessary for trip coordination, in Morocco. We take steps to share only what is needed for service delivery.

8) Your Rights & Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.

9) Third-Party Links

Our website may include links to third-party websites (for example, resources or social platforms). We are not responsible for the privacy practices of those websites. We encourage you to review their policies.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11) Contact Us

If you have questions about this Privacy Policy or would like to request access, correction, or deletion of your information, contact us here: